Needs to be a bit softer but would recommend
I love the ease of ordering it online, it shipped quickly and arrived nicely packed in a box. After opening the package, it didn't take long for it to take it's form. It's soft, and the quality is great, just wish it could be a bit softer; it feels too hard. I have a hard mattress myself (different brand) and I was expecting something similar to that but this one is much harder. Would still recommend the HIBERNate kids mattress!
Haven Sleep Co.
Hi Marie,
Thank you so much for taking the time to share your detailed feedback about the HIBERNate Kids Mattress! We're delighted to hear that you loved the easy online ordering process and that the mattress arrived quickly and well-packaged.
It's wonderful that you're happy with the quality and overall softness of the mattress. We really appreciate your honest feedback about the firmness level - it's incredibly valuable for us to understand how different customers experience our products. We know that comfort preferences can vary quite a bit from person to person, and it sounds like you were expecting something closer to your own softer mattress.
We're so grateful that despite the firmness being different than expected, you'd still recommend the HIBERNate Kids Mattress to other families. That really speaks volumes about the overall quality and experience you've had with us.
Thank you again for your thoughtful review and for giving us a 5-star rating. Your feedback helps us continue to improve and helps other parents make the best choice for their little ones!
The Haven Sleep Team
