Hi Alison,

We're absolutely thrilled to hear that you couldn't be happier with your second HIBER Mattress! Having you come back to us for another mattress is truly the highest compliment we could receive, and it means the world to our team.

It's wonderful that you're experiencing that unmatched comfort and quality we put so much care into creating. We're also so grateful that you appreciate the clean profile of our products - that's something we're really passionate about delivering to our customers.

Your mention of the feel-good factor of buying Canadian and local really warms our hearts. Supporting local businesses and keeping things close to home is something we believe in deeply, so knowing that resonates with you makes this even more special.

Thank you for being such a loyal customer and for taking the time to share your experience with the HIBER Mattress. Your feedback helps other customers understand what makes our products stand out, and honestly, reviews like yours are what keep our entire team motivated to continue delivering the best possible sleep experience.

Here's to many more nights of incredible comfort on your HIBER Mattress!

The Haven Sleep Team

Hi Marie,

Thank you so much for taking the time to share your detailed feedback about the HIBERNate Kids Mattress! We're delighted to hear that you loved the easy online ordering process and that the mattress arrived quickly and well-packaged.

It's wonderful that you're happy with the quality and overall softness of the mattress. We really appreciate your honest feedback about the firmness level - it's incredibly valuable for us to understand how different customers experience our products. We know that comfort preferences can vary quite a bit from person to person, and it sounds like you were expecting something closer to your own softer mattress.

We're so grateful that despite the firmness being different than expected, you'd still recommend the HIBERNate Kids Mattress to other families. That really speaks volumes about the overall quality and experience you've had with us.

Thank you again for your thoughtful review and for giving us a 5-star rating. Your feedback helps us continue to improve and helps other parents make the best choice for their little ones!

The Haven Sleep Team

Hi Nathan,

We absolutely love hearing that your daughter is sleeping so comfortably in her HIBERNate Kids Bundle. That's honestly one of the best compliments we could receive.

It's wonderful to hear that the zero off-gassing made such a difference for your family, especially with your wife being sensitive to those smells. We put a lot of care into ensuring our products are ready to enjoy right out of the box without any unpleasant odors, so knowing this worked perfectly for your household really makes our day.

Thank you for taking the time to share your experience with the HIBERNate Kids Bundle. Reviews like yours help other parents understand what makes our products special. We're so happy your daughter is getting the quality sleep she deserves!

Sweet dreams to your little one (and hopefully easier mornings ahead)!

The Haven Co. Team

Hi Norine,

This is exactly what we love to hear thank you. The HIBER6 RV was designed to give you that “full mattress” comfort without the bulk, so your note about it feeling like a 10-inch while staying super light is spot on. We’re especially glad it’s making under-bed storage easy to access those practical wins matter on the road. Thanks for choosing Haven, and if you ever need anything, we’re here.

The Haven Sleep Team

Hi Emerald,

Thank you for the kind review love hearing the HIBER is performing so well in your RV bed. “Firm but soft” is exactly the balance we aim for, and we’re honored it’s the best mattress you’ve slept on. And a big thanks for the customer service shoutout our team cares a lot about showing up with the same quality and attention to detail that goes into the build. If you ever need anything down the road, we’re here anytime.

The Haven Sleep Team