Hi Marie,

Thank you so much for taking the time to share your detailed feedback about the HIBERNate Kids Mattress! We're delighted to hear that you loved the easy online ordering process and that the mattress arrived quickly and well-packaged.

It's wonderful that you're happy with the quality and overall softness of the mattress. We really appreciate your honest feedback about the firmness level - it's incredibly valuable for us to understand how different customers experience our products. We know that comfort preferences can vary quite a bit from person to person, and it sounds like you were expecting something closer to your own softer mattress.

We're so grateful that despite the firmness being different than expected, you'd still recommend the HIBERNate Kids Mattress to other families. That really speaks volumes about the overall quality and experience you've had with us.

Thank you again for your thoughtful review and for giving us a 5-star rating. Your feedback helps us continue to improve and helps other parents make the best choice for their little ones!

The Haven Sleep Team

Hi Nathan,

We absolutely love hearing that your daughter is sleeping so comfortably in her HIBERNate Kids Bundle. That's honestly one of the best compliments we could receive.

It's wonderful to hear that the zero off-gassing made such a difference for your family, especially with your wife being sensitive to those smells. We put a lot of care into ensuring our products are ready to enjoy right out of the box without any unpleasant odors, so knowing this worked perfectly for your household really makes our day.

Thank you for taking the time to share your experience with the HIBERNate Kids Bundle. Reviews like yours help other parents understand what makes our products special. We're so happy your daughter is getting the quality sleep she deserves!

Sweet dreams to your little one (and hopefully easier mornings ahead)!

The Haven Co. Team