Nothing but GOOD THINGS!
I have nothing but good things to say about HAVEN. My experience is compared with Endy (owned by Sleep Country). Both companies have AI assist to help them out with assisting people. The difference is if you want to speak to a live agent, it’s MUCB easier with Haven. Their live agents are genuinely in love with their customers. You feel so valued and supported in trying to make your decision. Sleep is important! You spend a large chunk of your life in your bed. This is my second experience with Haven and I’ve never been so happy that I go out of my way to write a review just to express my gratitude for them as a company. Please don’t ever sell out and change. Will absolutely continue to return!
| Quality |
Rated 5 out of 5
|
|---|---|
| Comfort |
Rated 5 out of 5
|
| Overall Rating |
Rated 5 out of 5
|
Haven Sleep Co.
Hi Sarah,
Wow, this review absolutely made our entire team smile! Thank you so much for taking the time to share such kind words about your experience with us - it truly means the world to hear that you felt so valued and supported.
We're incredibly proud of our customer service team and the genuine care they bring to every interaction. Knowing that you could feel their passion for helping customers makes us so happy, because that's exactly the experience we strive to create for everyone who reaches out to us.
Your point about sleep being so important really resonates with us - it's exactly why we do what we do. We believe everyone deserves to invest in quality sleep, and we're honored that you've chosen us not just once, but twice now for your Premium Percale Pillowcase Set.
Thank you for encouraging us to stay true to our values. Reviews like yours remind us why we're so committed to maintaining that personal touch and genuine care for our customers. We're absolutely thrilled that you're part of the Haven family, and we can't wait to continue supporting your sleep journey!
Sweet dreams and thank you again for being such an amazing customer!
The Haven Co. Team
